Overview
We’re looking for an energetic people-person who can guide customers through our showroom, provide expert product advice, and maintain a welcoming store environment. You’ll assist visitors in finding products that fulfill their desires, while making them feel comfortable in our store. You will also manage inventory flow between the warehouse and the floor, and ensure the space remains spotless, from stocking shelves to mopping floors. This is an entry level job, so we are willing to train you on our specific processes, but previous sales experience and basic knowledge of the Leather community is required.

What You’ll Do

• Customer consultation: Greet showroom visitors warmly, listen to their needs, and guide them to the specific products that fulfill their desires and requirements.
• Sales & service: Process transactions at the register, answer questions about pricing, and resolve customer inquiries with a helpful, positive attitude.
• Leather crafting: Utilize downtime to work on assigned leather crafting projects (we will provide training on the specific techniques required).
• Inventory handling: Move boxes containing products to and from our warehouse, unpack shipments, and ensure the sales floor is fully stocked and neatly organized.
• Store maintenance: maintain a clean and safe shopping environment; this includes daily tasks such as dusting displays, mopping floors, and cleaning the bathrooms.
• Product education: Continuously learn about our new arrivals and catalog so you can offer informed recommendations to our community.

What You’ll Need to Bring

• Strong interpersonal skills with the ability to make every customer feel comfortable, valued, and heard.
• Physical stamina to lift and move inventory boxes, stand for extended periods, and perform necessary cleaning duties.
• A positive, “can-do” attitude with the ability to multitask and switch gears quickly during busy hours.
• Basic knowledge of the Leather community and culture to authentically assist our specific customer base.
• Reliability and punctuality to ensure the showroom opens on time and runs smoothly.
• Bonus points: Previous retail or showroom experience. Experience with handcrafting or leather work. Familiarity with Square Point of Sale (POS) systems. Visual merchandising experience (making displays look good).

Work Style & Environment

• This role is fully on‑site in a relaxed, LGBTQIA+ friendly workplace.
• Our dress code is informal. Open toe shoes are not allowed. Wearing and boots and our gear is preferred, but we will work with what you have.

Available Shifts

• To be determined