These Terms and Conditions are an agreement between LeatherWerks (“LeatherWerks”, “The Company”, “us”, “we”, or “our”) and you (“User”, “Customer”, “you”, or “your”). This Agreement states the Terms and Conditions for LeatherWerks.com, its brands, and products (collectively known as “Website”, “Services”, or “LeatherWerks.com”).

User Accounts

By creating a User Accounts on the Website, it is your responsibility to maintain its security and privacy. Passwords are not retrievable by LeatherWerks. If your account password has been lost, please use the “Lost Password” function.

For security reasons, User Accounts on the Website that have not been accessed in over 3 years may be automatically deleted and User account information, including but not limited to, User information, order history, address information, and list of favorited products, will be purged and will not be recoverable by LeatherWerks or its employees. If your account has been deleted, please create a new account using the “Register” function.

Accurate Information

It is the responsibility of the User to ensure that all information provided to the Website is accurate. This includes, but is not limited to, your User Account, the Checkout process, and / or your newsletter subscription, if you subscribe to our newsletter. If you submit incorrect information, it is your responsibility to contact LeatherWerks and update us with the correct information immediately. By not doing so, you understand that problems may arise, and you may not receive your order.

Prevention of Fraud

LeatherWerks reserves the right to review any and all orders that have been submitted. During our review, if we determine a purchase suspicious or potentially fraudulent, we may require additional information in order to proceed with the order. What determines an order as suspicious or fraudulent may and will change at any time.

Brand Assets

By downloading our Brand Resources from the Brand Resources page, you agree to adhere to the Brand Resources agreement provided in the Brand Resources download. This includes contacting the LeatherWerks Media Department for permission to use any LeatherWerks logo or Brand Asset. You can contact the LeatherWerks Media Department by calling or texting us at 954.761.1236, or fill out the form on our Contact page.

Email

LeatherWerks will never contact you by email unless you have previously done business with us or, you contact us by email at a LeatherWerks.com address or by filling out the form on our Contact page, you provide your email address while making a purchase on the Website, or you subscribe to our newsletter using your email address.

By contacting LeatherWerks by filling out the form on our Contact page, you express your direct consent and agree to receive email messages from us in response to your contact. Contacting LeatherWerks does NOT automatically subscribe your email address to our newsletter.

By providing your email address while making a purchase on the Website, you express your direct consent and agree to receive email messages from us about your order which include order updates, shipping and tracking information, survey and review request, and nonrecurring promotional offers that relate to your order offered shortly after your purchase. Making a purchase on the Website does NOT automatically subscribe your email address to our newsletter.

By subscribing to our newsletter using your email address, you express your direct consent and agree to receive recurring email messages from us about, but not limited to, our company, the products we sell, surveys requests, information about companies we promote, information about events we attend and promote, and general promotional content. You can unsubscribe from our newsletter at any time by clicking on the large “UNSUBSCRIBE” link at the bottom of any newsletter from us.

Texting

LeatherWerks will never contact you by text unless you have previously done business with us or, you contact us by texting our phone number, you provide your phone number while making a purchase on the Website, or you subscribe to our newsletter by texting us the word “OPTIN” from your phone number.

By contacting LeatherWerks by texting our phone number, you express your direct consent and agree to receive text messages from us in response to your contact. Contacting LeatherWerks does NOT automatically subscribe your phone number to our newsletter.

By providing your phone number while making a purchase on the Website, you express your direct consent and agree to receive text messages from us about your order which include order updates, shipping and tracking information, survey and review request, and nonrecurring promotional offers that relate to your order offered shortly after your purchase. Making a purchase on the Website does NOT automatically subscribe your phone number to our newsletter.

By subscribing to our newsletter by texting us the word “OPTIN” from your phone number, you express your direct consent and agree to receive recurring text messages from us about, but not limited to, our company, the products we sell, surveys requests, information about companies we promote, information about events we attend and promote, and general promotional content.

You understand and accept that message and data rates may apply, and that you can unsubscribe from text messages at any time by replying “STOP” to any text message from us.

Changes and Amendments

We reserve the right to modify this Agreement at any time. Any modifications will become effective upon posting of an updated version of the Agreement on the Website. The Agreement’s revision number will be updated to reflect the current Terms and Conditions and can be found at the bottom of this page. Continuing to use LeatherWerks.com shall reflect your consent to any and all changes made.

Acknowledgment of Acceptance

By using the LeatherWerks Website and any of its Services, you acknowledge that you have read this Agreement, and agree to all the terms, conditions, and policies on this “Terms and Conditions” page, our Privacy Policy page, our Returns and Exchanges page, and our Shipping Information page. If you do not agree to any of this Agreement or its Policies stated in this Agreement, you are forbidden to access the Website or use any of its Services.

Questions

If you have any questions in regard to any of this Agreement or its Policies and wish to contact us, please call or text us at 954.761.1236, or fill out the form on our Contact page.

Revised 2023.08